“People are cared for as if they are one of our family”.
I would like to take this opportunity to thank you for your support the last few weeks in arranging PF's funeral.
The tolerant and professional manner of your staff is a credit to your organisation.
Particular thanks to Pam who was very helpful throughout P's funeral.
Once again thanks very much for your help.
WO1 'EP' RSM"
- WO1 Coldstream Guards. 09 November 2016
"Dear Jane & Paul,
Just a brief note on behalf of the family to thank you and all of the team for the most respectful and fitting way that you conducted Patrick’s funeral today.
The family and congregation were delighted by Father David’s service of celebration, and appreciated the fitting way that Patrick was sent on his way.
- Pat R. 10 November 2016
Thank you from the bottom of our hearts for the care you showed our family and baby A. During what was a very dark time for our family the way you took care of him and all the arrangements you made were of great comfort to us and we will be forever grateful for the kindness you showed us. To be able to give people this sort of support is a great thing and we truly thank you. From the baptism in your chapel of rest to the service and the burial - everything was perfect and we were so happy to be able to give our little boy such a perfect goodbye. Thank you once again. With very best wishes, KC"
- KC 28 June 2016
"Just a quick note to say thank you to all the staff involved in my father's funeral arrangements. Paul was great with the grandsons who were the coffin bearers at the start of the service & gave them the confidence they needed.
Everything worked very well, the orders of service looked beautiful, the flowers were stunning & we couldn't have wished for a more smooth event, however sad.
I am so pleased we decided to go for the lychgate committal, it seemed so appropriate & I know the Vicar felt the same.
Many thanks & kind regards,
Jan (on behalf of the whole family)."
- Jan R. 09 December 2016
"Hi Georgina and Lisa,
On behalf of my family I would like to thank you so very much in helping us over the last few weeks. You have been absolutely brilliant.
Georgina, it was lovely the you were able to be our funeral conductor on the day, after first meeting with you it was great that you continued the journey through to the end with us and we are truly grateful.
Angela T and family X"
- Angela T 23 December 2016
Thank you for personally conducting Dad's funeral. He would have very proud! You made an emotional and stressful day just that little bit easier.Thank you also to all your wonderful staff. They made the whole process easy to deal with. They are a credit to your company.
With kind regards,
- Lyn M 15 October 2015
"Dear Mr Welham,
We would like to take this opportunity to write to acknowledge our great satisfaction with the professional and compassionate way in which your company dealt with the funeral of my mother, Eileen R.
We received the highest quality of service and care from all concerned and we would like to particularly identify Georgina as a very conscientious and courteous member of your staff - she showed great care and attention to our needs in a relaxed and warm environment, especially as this was such a sad and emotional time.
Nigel, Carolyn and Jonathan R"
- Nigel, Carolyn and Jonathan R 01 November 2015
Just to say a huge thank you for the way you, Annie, your firm and Pam handled our funeral. It was, as the vicar put it,quite acute in its sensitivity and I'm pleased to say it went off very well given that one side of the church was not speaking to the other.
Your support and patience in handling us all and your quiet briefing of the officials concerned was so kind. Pam was outstanding in her support, and I felt like she was watching over us all, guiding us in a calming direction. The Rev Lionel Kevis was similarly sensitive.
At the crematorium our idea of music and no words worked very well, for me anyway. We all has a chance to reflect in silence and release some of the day's tension. Finally, that bit was about Dad, and nothing and no-one else. I felt like Pam was holding my hand (not literally!). It was so nice to be on the receiving end of some kindness.
Please pass on my appreciation of the sensitivity and human warmth shown by Pam. It made all the difference.
- Jane H 26 July 2016
Re: Thanking you for your fantastic service in connection with the funeral of the late Roy R.
Thank you for the compassionate and well organised manner in which you made arrangements for Roy's funeral and thereafter cremation. Without your guidance and the attention to detail on the day of the cremation, the event could have been far less appropriate than was the case. Despite last minute changes not of your making, the service flowed seamlessly.
I am aware that there are other funeral directors in the town, some of which have been [here] for many decades. That having been said, by reason of the excellent service I feel we as executors have, I have absolutely no difficulty not only in using your services again in the future where we are executors, but also of recommending to families that they discuss arrangements with you and as a benefit for themselves of seeing how you differentiate yourself from other firms of funeral directors.
I am happy for this to be exhibited as a testimonial.
- Edward Walter, Partner/Solicitor, Buss Murton Law LLP, Tunbridge Wells 27 January 2016
"My husband would have loved her!" (in reference to Rebecca Welham's attire and showmanship):
"You can't under estimate the importance of the first person you meet.":
"They were normal and nice - it's so easy to be put off by attitude. Empathetic but never sickly.":
"A joyful experience":
"They were my strength to lean on.":
"We can look back with a smile.":
"It's a business - you have to be professional but you cannot be brusque.":
"They appreciated the business we had given them and recognised it.":
"We became bl**dy good friends and struck up a wonderful relationship - even puling each other's legs a bit." (about one of our Funeral Arrangers).:
"Simon is such a gentleman, and so unusual.... gentle but efficient.":
"An independent family owned business is so much better... much more personal.:"
- Some of the things our clients have said 30 June 2016
"I write to say “Thank You” to Rebecca for her advice and support at the funeral of Len Warne which was held yesterday (Tuesday 17th May ).
Her kindness and understanding of my trepidation made my task/privilege of leading Len’s funeral very easy. I wish her success in her future studies and endeavour."
- Tony N 18 May 2016
"Dear all at Welham Jones,
Thank you so much for looking after my dear wife 'Pat' and a special thanks for the way [Rebecca] conducted her funeral to perfection. The perfect farewell to her on such a sad day.
With my gratitude to you all, regards, Michael T."
- Michael T 14 February 2016
"Hi Georgina - Just to let you know that the headstone (memorial) was perfect, everyone who attended the service yesterday commented on how nice it looked and that they were surprised we had it done so quick[ly]. Thank you for your persistence, professionalism and for not getting annoyed with my impossible demands. Please thank Howard for doing an amazing job in zero time, fantastic effort, thanks.
- Malcolm H 21 June 2014
"My family [and I] wanted to let you know how really pleased we were with not only the service on the day but the fact that Sarah [our funeral arranger in Swanley] made the whole experience of organising and dealing with the whole sad affair so smooth and straight forward that she really helped us deal with it all.
What we liked was that she was not artificially sympathetic but seemed to really care and understood what we were going through and no amount of what I would class as silly questions was too much for her.
The celebrant Lee Scott was fantastic not only on the day but also with the organising of the service. Everyone commented on how lovely the service was and as soon as we arrived he took over and made the service exactly what we wanted. Other family members are now considering using humanist celebrants now, which I think is the best compliment.
Not sure what the official term for the guys who drove and carried the casket. But they are so good. I had a call explaining everything from times to what would happen on the day. They arrived at the exact time they said they would and they were so respectful and didn't rush us afterwards to take us to the wake. They collected all the cards from the flowers and wrapped them with little flowers that we thought was a lovely touch.
So we all just wanted to say a huge thank you and we will definitely recommend your services to others
- Maureen Jones 27 March 2017
"[I was] Extremely pleased with the way [the] funeral was dealt with. Everything was dealt with with sensitivity and professionally; Rebecca’s patience and understanding was impeccable, nothing was too much trouble. [I] Would highly recommend your company to everyone in need of this service."
- Mrs J Ray 19 April 2017
I would also like to take this opportunity to thank you and the team for the way everything was conducted and showing true understanding and respect.
- Shabnam McQuaid 19 April 2017
"To Martin & Everyone, noticeably Neal, at Welham Jones,
Thank you so much for all that you have done for Mum.
You treated her with the dignity she deserved and the sensitivity at the service was impeccable. We, as a family, all appreciated.
- Rob Blackmore 19 April 2017
Thank you for your personal guidance and support you gave us during this difficult time. Our family appreciated your sympathy and kindness and the respect and compassion shown by all the staff involved.please pass on our thanks.
Carol and family"
- Carol and family 15 October 2014
"To Dear Michelle,
Thank you so much for the very professional service you provided us with and at the same time being so caring and understanding. You have made such a sad and traumatic time so much easier and able to deal with. We can not thank you enough.
Jackie and family."
- Jackie and family 29 January 2015
"Dear Michelle and Colleagues,
We couldn’t have asked for more excellent, most caring in all aspect of our beloved Jim’s funeral. Thank you from our hearts.
Wendy and family."
- Wendy and family 10 February 2016
"To Michelle, A big thank you for making a difficult time much easier for us. Thanks also to Chris and the Team.
Brian and family."
- Brian and family 16 March 2016
"Dear Michelle and all at Welham Jones,
Thank you for the kind and professional service you gave for our mum’s funeral. With your help we were able to give mum the final goodbye we wished for. Special thanks to you Michelle for your empathy and support at a difficult time (and for the hugs) all much appreciated.
Janet and family.
- Janet and family 15 January 2017
"On behalf of the family I would like to thank you for your kind and professional service in organising Patricia Mills’ funeral. The whole process was faultless, which made everything so much less stressful, and even rather beautiful. Particular thanks from my wife, Jenny, for the respect shown to Patricia throughout – from the time of our visit to the day itself with Paul and his assistants. "
- Peter van Breda 15 May 2017
"[From the Farrington family] Thank you to all involved …….. flawless, perfect, outstanding.
- John Farrington (by phone) 15 May 2017