Help & advice - Financial Aid

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A dignified yet affordable funeral

At Welham Jones, we work with you to ensure your loved ones receive an appropriate, dignified yet affordable funeral. In keeping with our open, transparent approach, we publish our prices and charges and provide an online funeral cost calculator.

If you require financial assistance towards the cost of a funeral, this option may be available to you, depending upon your circumstances. The following is a guide to your eligibility for such assistance.

The test for eligibility

Receipt of Social Fund assistance toward funeral expenses is means tested according to the financial status of the person responsible for the cost of the funeral (not by that of the deceased).

Eligibility for benefit

A contribution toward the cost of any funeral you are arranging and paying for might be available if you, or your spouse or partner, receive one or more of the following benefits:

  • Income Support.
  • Council Tax Benefit.
  • Housing Benefit.
  • Working Family Tax Credit Allowance.
  • Disability Working Allowance.
  • Job Seeker's Allowance.

In most cases, it is unlikely that the amount paid by the social fund will cover the total cost of the funeral. You should check with the Department of Work and Pensions (DWP) to confirm which benefits currently apply.

Should monies be required so that you are able to meet the funeral cost, we will issue a pro-forma invoice that you can take to the local DWP office along with the documents listed below.

Making a claim

When registering the death, the Registrar will, if asked, provide you with a white Certificate of Registration of Death, which is required to claim any Social Fund benefit. You must take this to your local DWP office together with the following documents (if they are to hand or you can easily obtain them):

  • The deceased's Birth Certificate.
  • Social Fund Claim Form (SF 200).
  • Marriage, or Civil Partnership Certificate (if applicable)
  • National Insurance Contribution card
  • Any DWP Pension or Allowance books.
  • Welham Jones' invoice or estimate of funeral costs.

Claims should be made within the three months following the death. It is advisable to lodge the claim as soon as possible, even if you do not have all of the required documents available to you. Any payment from the fund is usually sent directly to us within ten days.

Remember, Social Fund payments are not part of the deceased's estate and therefore not liable for estate duty. Any payments made can be recovered by the DWP when, and if, funds do become available from the deceased's estate.

Ineligible for assistance

Where the deceased had no money or assets, and there are no relatives or friends willing or able to accept financial responsibility for the cost of a funeral, a very basic cremation must be provided under statute. This may be undertaken by either the local NHS Trust, if the death occurred in hospital, or the Local Authority, if the deceased died at home.

'Community funeral'

Subject to the Office of Fair Trading recommendations, we offer a limited service 'community funeral' priced at £1,975.00 (plus disbursments) comprising:

  • Removal of the deceased to our premises (excluding home, nursing or care homes) within a 10 mile radius between 9am and 5pm Monday to Friday, excluding public holidays*.
  • Care of the deceased including hygienic treatment.
  • Our services in attending to the necessary funeral arrangements including receiving floral tributes from immediate family only.
  • Viewing during normal office hours.
  • A coffin suitable for cremation or burial.
  • Provision of a suitably equipped vehicle (together with an appropriate number of staff) to the nearest crematorium or cemetery on a day and at a time suitable to us*.

Disbursements and fees are extra. This service is not available for pre-purchase. In providing this funeral, we need your co-operation to minimise our overheads. As we will not invoice you, we respectfully request that you pay all moneys when ordering this service.

* Some additional service options are available at extra cost. Committal times not between 11am and 3pm.