Testimonials


“People are cared for as if they are one of our family”.


"Dear Simon, I would like to take this opportunity to thank you for your support the last few weeks in arranging PF's funeral. The tolerant and professional manner of your staff is a credit to your organisation. Particular thanks to Pam who was very helpful throughout P's funeral. Once again thanks very much for your help. WO1 'EP' RSM"

- WO1 Coldstream Guards. 09 November 2016

"Dear Simon, Thank you from the bottom of our hearts for the care you showed our family and baby A. During what was a very dark time for our family the way you took care of him and all the arrangements you made were of great comfort to us and we will be forever grateful for the kindness you showed us. To be able to give people this sort of support is a great thing and we truly thank you. From the baptism in your chapel of rest to the service and the burial - everything was perfect and we were so happy to be able to give our little boy such a perfect goodbye. Thank you once again. With very best wishes, KC"

- KC 28 June 2016

"Dear Simon, Re: Thanking you for your fantastic service in connection with the funeral of the late Roy R. Thank you for the compassionate and well organised manner in which you made arrangements for Roy's funeral and thereafter cremation. Without your guidance and the attention to detail on the day of the cremation, the event could have been far less appropriate than was the case. Despite last minute changes not of your making, the service flowed seamlessly. I am aware that there are other funeral directors in the town, some of which have been [here] for many decades. That having been said, by reason of the excellent service I feel we as executors have, I have absolutely no difficulty not only in using your services again in the future where we are executors, but also of recommending to families that they discuss arrangements with you and as a benefit for themselves of seeing how you differentiate yourself from other firms of funeral directors. I am happy for this to be exhibited as a testimonial. Yours sincerely, Edward Walter, Partner/ Solicitor."

- Edward Walter, Partner/Solicitor, Buss Murton Law LLP, Tunbridge Wells 27 January 2016

"My husband would have loved her!" (in reference to Rebecca Welham's attire and showmanship): "You can't under estimate the importance of the first person you meet.": "They were normal and nice - it's so easy to be put off by attitude. Empathetic but never sickly.": "A joyful experience": "They were my strength to lean on.": "We can look back with a smile.": "It's a business - you have to be professional but you cannot be brusque.": "They appreciated the business we had given them and recognised it.": "We became bl**dy good friends and struck up a wonderful relationship - even puling each other's legs a bit." (about one of our Funeral Arrangers).: "Simon is such a gentleman, and so unusual.... gentle but efficient.": "An independent family owned business is so much better... much more personal.:"

- Some of the things our clients have said 30 June 2016

"[I was] Extremely pleased with the way [the] funeral was dealt with. Everything was dealt with with sensitivity and professionally; Rebecca’s patience and understanding was impeccable, nothing was too much trouble. [I] Would highly recommend your company to everyone in need of this service."

- Mrs J Ray 19 April 2017

"Dear Martin, I would also like to take this opportunity to thank you and the team for the way everything was conducted and showing true understanding and respect. Regards, Shabnam McQuaid"

- Shabnam McQuaid 19 April 2017

"To Martin & Everyone, noticeably Neal, at Welham Jones, Thank you so much for all that you have done for Mum. You treated her with the dignity she deserved and the sensitivity at the service was impeccable. We, as a family, all appreciated. Regards, Rob Blackmore."

- Rob Blackmore 19 April 2017

"Dear Michelle and all at Welham Jones, Thank you for the kind and professional service you gave for our mum’s funeral. With your help we were able to give mum the final goodbye we wished for. Special thanks to you Michelle for your empathy and support at a difficult time (and for the hugs) all much appreciated. Janet and family. "

- Janet and family 15 January 2017

"On behalf of the family I would like to thank you for your kind and professional service in organising Patricia Mills’ funeral. The whole process was faultless, which made everything so much less stressful, and even rather beautiful. Particular thanks from my wife, Jenny, for the respect shown to Patricia throughout – from the time of our visit to the day itself with Paul and his assistants. "

- Peter van Breda 15 May 2017

"[From the Farrington family] Thank you to all involved …….. flawless, perfect, outstanding. "

- John Farrington (by phone) 15 May 2017

"A very difficult time was eased greatly by the professional, courteous & friendly staff members. Information was provided readily & follow-ups (where necessary) were timely. Would definitely recommend your service to others."

- Jane Walters 15 May 2017

"Sadly have used your services three times and Martin [in our Chislehurst office] has always been very helpful ..."

- Mrs Shirley Anderson 08 February 2017

"Your service, compassion and overall professionalism throughout the process was exemplary and made a difficult time that bit easier. Thank you. "

- Mrs J Miles 20 April 2017

"Paul [one of Welham Jones funeral directors] was amazing & so was the blonde lady [Sarah, our Swanley arranger] who arranged everything. This is the 3rd time we've used you and everytime has been a pleasure under the circumstances."

- Mrs Chapman 16 February 2017

"You have arranged the funerals of all three of my Aunts and [we] have been more than happy with all three funerals."

- Wendy Adams 28 March 2017

"Excellent all round service."

- Keith Stockbridge 22 March 2017

"Overall excellent service {Tunbridge Wells]."

- Paul Whick 19 April 2017

"When my Mum passes away in 2008 she was very insistent on using Welham Jones as she was not very impressed with [a Swanley based competitor's] hearses and limousines appearance at her sister's funeral. She had been to another funeral shortly before her passing, which as conducted by Welham Jones and she told me her funeral instructions. My father passed away suddenly n January and it was natural that Dad would want the same as Mum. As funerals go it was a lovely send off for Dad and your service helped us get through a sad day."

- Mrs Donna Messer 20 February 2017

"I used your services for my father's funerals as well as my Aunt's before my mother's. Your services were just as I hoped and expected, quiet, efficient and helpful. I would certainly recommend you to other people. "

- Lorna Unwin 16 January 2017

"The service and support we received from Michelle [our arranger in Chelsfield] was excellent and much appreciated by us all."

- Carol Hillier 28 February 2017

"Everything was done with care and respect. Good communication throughout. I will definitely recommend the firm."

- Shabnam McQuaid (Chislehurst) 24 April 2017

"At a difficult time, we were looked after with kindness and discretion; an excellent service all round."

- Jean Rodel (Borough Green) 23 February 2017

"The service I received was excellent throughout. My Mum would have thoroughly approved! Thank you."

- Jan Thomas (Tunbridge Wells) 18 January 2017

"From start to finish everything was very professional yet sensitive and without a hitch. Would be happy to use and recommend again."

- Mrs J Wahiduzzamam (Tunbridge Wells) 12 April 2017

"Martin [Welham Jones' arranger] who dealt with our requirements from beginning to end is a credit to your business. Friendly, knowledgeable and sensitive, a pleasure to deal with considering the circumstances."

- Shirley Archer (Chislehurst) 04 April 2017

"Michelle , just a quick note whilst I leave the family chatting. I want to say thank you for being such a fantastic help throughout the preparations for dad's funeral, from my first call to you just making enquiries right up to today. Today was, according to everybody without exception, a really great send off for dad and, I think he would have been pretty chuffed! I would be grateful if you would also convey my sincere thanks to Paul and his troop who were the epitome of courtesy and professionalism."

- Michelle Thomas 11 September 2017

"We are very grateful for Pam's professional and personal assistance she gave us as a family. Nothing was too much trouble. It made a very difficult time less stressful knowing that everything was taken care of. All the little touches were not unnoticed by other friends and family."

- John Skelton 29 November 2017

"We have used your company three times over the years and have received all we could wish for under sad and difficult circumstances. As my husband died in the early hours of the morning and although he had been ill for many months, his death happened so very quickly, just after we awoke. So, I was very lost, confused and shocked by the whole unbelievable event, and my son and I will never be able to thank the two gentlemen who came and looked after B (and us) with so much respect and kindness at a time when needed it so much. "

- AC 29 November 2017

"Services and pricing very clear on website so no expensive surprises met later. Office staff very welcoming, appropriately sympathetic but workman like, which suited us. No overselling. Your drivers/ support staff on the day were exemplary; well dressed, attentive to their work and the needs of the family. My wife had always commented about scruffy shoes, frayed jackets and the team chatting. She would have said yours was an A1 service and been very proud. "

- MG 29 November 2017

"To everyone at Welham Jones [Swanley] I wish to thank you all for the professional, sympathetic and patient manner you treated our family. In fact we thought you were all wonderful and contributed to a perfect day for my mum's funeral. We always felt confident that you would do an excellent job from our first call to you. I will gladly recommend your services and thank you again - you impressed all who attended. Kind regards, Elizabeth."

- Elizabeth C 28 December 2017

"Good evening Georgina, I just wanted to say on behalf of myself and my family a really bit heartfelt thank you to yourself and your colleagues today also, for everything you have done in helping us arrange a fitting funeral for our beloved uncle/brother. Everything went really smoothly and was just as we wanted it to be. We would definitely recommend you[r branch] to our friends and the caring but professional service you provide. You have made an emotional and difficult time as easy as it could have been. Thanks again Kind and warmest regards Claire, Sally and Mollie"

- Claire R 18 January 2018

"Once again, thank you for your help. To you particularly {Georgina - Borough Green] for handling everything at the office end, and to everybody else for all their help both back in December and on the 12th of January [2018]. If any potential customer wants a reference prior to using your services, please feel free to point them in this direction: we shall be only too happy to fill them in accordingly."

- Martin Herbert 25 January 2018

"Dear Georgina. RE [the late] GH I just wanted to say thank you for all of your help with arranging my dad's funeral which was yesterday, 12th February [2018]. From the first time my sister and I came to see you and then with our mum you were so helpful and kind and made the whole process seamless. On the day of the funeral Rebecca and the team were so fantastic and made a very difficult day easier to bear. The professionalism they all showed was fantastic and Rebecca was so respectful. The service that Chris [the Vicar] put together was exactly what we had asked for and so many people said how lovely if was. Please could you pass on my thanks to him as well. Thank you again. With kind regards Nicky G "

- Nicky G 14 February 2018

"Dear Lisa [funeral arranger, Tonbridge office] Please find enclosed a cheque for the full outstanding amount for my father’s funeral….. Many thank for all your help, I was really pleased with your service, which was extremely professional and made the planning and experience on the day a positive one. I shall not hesitate to recommend your service. Kind regards, Lisa M"

- Lisa M 14 February 2018

"Dear Georgina I just wanted to send an email on behalf of the family to say a huge thank you for the kindness and support Welham Jones have provided at every step in arranging Dad's funeral. At what was a difficult time for us all, the professional yet compassionate manner shown by you initially, and your team on the day of the ceremony, was a great comfort to the whole family, and the ceremony was a perfect send off for Dad. The celebrant, Louise Rogers, was excellent, thank you for putting us in touch with her, we had some great positive comments from friends and family regarding her. We would not hesitate in recommending Welham Jones or Louise Rogers to any potential clients. With many thanks and kind regards Ross "

- Ross 20 September 2018