Testimonials

“What makes our job so worthwhile is the feedback that our clients take the time to give us – so many of them come back to thank us. Knowing you’ve managed to help a family through that difficult time of their lives when they need a trusted partner is priceless.” ~ Rebecca Welham

 

Kind words from our clients

Thank you for the care and attention shown to our family and late mum by all from initial contact to the smooth running of the service. Special thanks to Rosanna for looking after us so well.

Mark Lewis

On behalf of the whole family, I would like to say a very big thank you to you and your colleagues for all your support and help during a very sad and difficult time. We really appreciated the caring and discrete service provided by the Welham Jones team yesterday for Roy’s farewell at the chapel. And thank you for all you and your colleagues did beforehand to make everything run smoothly.

Sue

Faultless. Absolutely fantastic from the very moment we needed them.

Bill Fox

Ian and I would just like to thank you so very much for all your care and support throughout the organisation of our Mum’s funeral. From the outset with Sharon, then Laura, Becky and Elaine, you have all been wonderful and we are extremely grateful. In addition, your recommendation of Maria was the icing on the cake, she was perfect.

Elaine and Ian

I just want to thank you and everyone who looked after us at mums funeral yesterday. You have all made a hard day and last few weeks very easy and special. The family were comfortable and appreciated what you have all done for us. Thank you, truly. And boy, mum looked so very pretty with those flowers. She would have loved those.

Rosemary

Friday went so well, I couldn’t have asked for better. Stuart was incredible at guiding us along the way and Michelle was just brilliant. You have all been incredible, I am extremely grateful to you all.

Zac

We just want to express our heartfelt thanks for all you did to help us give David the best day we could. It filled us with joy and couldn’t of happened without your kindness and expertise. It was perfect from the start to the end.

Margaret

Just wanted to say a personal thankyou for yesterday. Everything went really well, Rebecca was lovely, and it turns out lives down the road from us in Borough Green. The order of service looked great, and the pictures in the memorial section went down really well with all the family. Michelle was really good and made us feel at ease. She put across mum’s life really well. Thankyou to you too for being so kind and reassuring over the past few weeks.

Neil W

Many thanks to Sharon who helped us in organising my sister’s celebration of life. She was so personable and able to offer up solutions to a number of details we wanted to included to make the day special and to reflect our sister. She kept us updated throughout and I appreciate how accommodating she was to all those who were involved in creating the send off. On the day, the funeral director did well to manage a large number of people whilst working within a set timeframe. She was assertive and upbeat and ensured all requests were fulfilled. Thanks again to everyone at Welham Jones and all the best.

Sam Baines

My brothers and I just wanted to say thank you for all your help in organizing our mother’s funeral. You and the staff at Welham Jones were very helpful and we were pleased with the service. I also appreciated the palm prints that you were able to provide.

Jo C

I was supposed to call you today to thank each and everyone of you for all your care, professionalism and compassion during a very difficult time. Yesterday went well and just as Beattie would of wanted things. Maria was absolutely also amazing. Can I please take this opportunity to thank each and every one of you for everything

Wendy

Excellent service, kind people.

Simon Mars

I wanted to drop you a note to say how pleased the family were on how the day went. All was very smooth. Please pass on my thanks to your wider team for all their efforts and professionalism.

Matt Wilkinson

I’ve had to arrange 2 funerals in Covid times and Welham Jones have been excellent on both occasions. Sam in the TW office has been caring and professional and always answered messages promptly. When our celebrant had to pull out due to Covid 48 hrs before the service they found us a wonderful replacement almost immediately. Thank you.

Mandy Jeffery

Sharon at Borough Green was a wonderful help when we had to sort my father’s funeral arrangements. The process can seem a bit overwhelming, but she took us through it with care and patience and was able to accommodate all my mother’s wishes for the service and for his ashes. We felt very reassured to have her organising it all for us.

Barbara Payne

The family and friends were delighted by the service you supplied on Monday, the whole thing ran smoothly which I know was not by chance but for the professionalism of your company, everything you did or supplied was faultless, the limousines and chauffeurs were outstanding, and I personally loved that part of the day and was quite taken back how impeccable they all looked. Please pass on my thanks to Janet from me, she conducted everything with precision and assured our mother the send-off she deserved.

John Rose

Just a brief note to thank you and your team for all your hard work and efforts both in advance and on the day of my Father’s funeral. You all made the occasion as stress free and as perfect as I could possibly have hoped. In particular I would like to recognise your team on the day of the Funeral. I am afraid I cannot recall the names of your Lead and his team but I was very grateful for his support and empathy and professionalism throughout the day. Thank you very much and do please pass on my thanks to the team.

Richard Miller

I used the Sevenoaks branch and the staff were caring and we received an excellent service all round. Nicky Rose’s advice and guidance was a great help at a very difficult time.

Hayley Rogers

Sadly with the impact of coronavirus it was not possible to arrange my mother’s funeral in the traditional way. However, Nicky at the Sevenoaks branch provided excellent advice and guidance over the phone. This resulted in a small but moving service expertly guided by Paul on the day at the Bluebell Cemetery. Thank you.

Nick Andrews-Faulkner

I believe it was fate that we were guided to Nicky Rose at Welham Jones. At such an emotional time she was truely everything you would hope for, calming, compassionate, patient and so lovely! Her advice and care is something I will never forget. I couldn’t recommend highly enough 5*+

Gayle Ellenthorpe

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