Arrange a funeral with confidence, without the stress or uncertainty
Welham Jones gave mum a beautiful and respectful service tailored precisely to our desires. Many thanks to Janet, Viv and the team for being so professional and also friendly. (Jamie Chauson)
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
Pick up the phone to us at any hour of the day or night, and you’ll hear a real person on the other end, not a switchboard, not a voicemail, not a holding message. That’s been true since this branch opened in Chelsfield, and it hasn’t changed.
Our funeral directors here have built long-standing relationships across Orpington and the surrounding villages, and that local knowledge shows from the first conversation to the moment we say goodbye at the end of the service.
Our Chelsfield funeral home sits in Windsor Drive, tucked quietly in the village and easy to reach from Orpington, Petts Wood, or the lanes around Knockholt. One funeral director guides your family through the whole process. They’ll know your loved one’s name, your family’s wishes, and the details that matter, so you’re never having to repeat yourself or wonder who you’re speaking to.
Some families arrive knowing exactly what they want. Others haven't got the first idea, and that's completely fine. Either way, we'll explain your options calmly, in plain English, at a pace that suits you, and we won't ask you to commit to anything before you're ready.
St Martin of Tours Church, Church Road, Chelsfield has held services for Chelsfield families for centuries, and St Mary the Virgin Church, St Mary Cray remains a well-used venue for St Mary Cray residents. We know both well, along with the team at Orpington Crematorium, Cray Avenue and the burial options at Orpington Cemetery, Sevenoaks Road. That day-to-day familiarity with local venues means arrangements go smoothly, and families aren't left waiting while we figure things out.
The funeral isn't the end of our involvement. Questions come up in the days and weeks afterwards, about ashes, about memorials, about paperwork that still needs handling. You're welcome to call us. There's no closing date on our support.
Welham Jones gave mum a beautiful and respectful service tailored precisely to our desires. Many thanks to Janet, Viv and the team for being so professional and also friendly.
Jamie Chauson
With absolutely not knowing of what to do or who to turn too after the sudden & unexpected passing of my brother , I’m glad i found wellham & jones .
They gave me their upmost respect , the empathy & understanding came naturally.
I wasn’t just customer with a funeral to arrange, in my time of need the level of care & commitment they showed me was outstanding.
I was given guidance along with the help and support I needed. Never pressured or pushed, allowing me to take my time with all the overwhelming decisions I had to make.
They show real compassion & care.
The service was beautiful, keeping us informed every step of the way. The level of respect was exceptional.
Sharon I just can’t thank enough! A lady with a beautiful soul that went above & beyond. She has a clear understanding of just what people need during a very testing time. Her level of empathy, dignity & respect came naturally.
Without Sharon being by my side I just couldn’t have got through it all.
Thank you Welham Jones for an exceptional service you provided to us all … I am forever grateful!
Kellie Hobbs
Sharon and the team at Borough Green provided an exceptional service for my Dad’s funeral arrangements recently.
They were so sensitive, organised, and communicated clearly every step of the way.
We felt looked after, and that our Dad was in good hands; before, during and after the service.
Thank you for all you have done to bring it all together make his send-off so special and memorable.
Clare Herriot
A huge thank you to Sharon, Simon and the whole team. Everyone was thoughtful, helpful, kind and supportive, guiding us through ideas and options at these difficult times. They could not have done more for us prior and the day. We are very grateful and thank you again…V
Valerie Richardson
Many thanks to Sharon who helped us in organising my sister’s celebration of life. She was so personable and able to offer up solutions to a number of details we wanted to included to make the day special and to reflect our sister. She kept us updated throughout and I appreciate how accommodating she was to all those who were involved in creating the send off.
On the day, the funeral director did well to manage a large number of people whilst working within a set timeframe. She was assertive and upbeat and ensured all requests were fulfilled.
Thanks again to everyone at Welham Jones and all the best.
Sam Baines
Sharon at Borough Green was a wonderful help when we had to sort my father’s funeral arrangements. The process can seem a bit overwhelming, but she took us through it with care and patience and was able to accommodate all my mother’s wishes for the service and for his ashes. We felt very reassured to have her organising it all for us.
Barbara Payne
Excellent service, kind people.
Simon Mars
Call us any time. There’s no wrong time to ring, and we’ll talk you through what needs to happen next, gently and without rushing you.
Your funeral director takes care of every practical detail: collecting your loved one into our care, liaising with crematoria, cemeteries, officiants, and suppliers, and keeping you updated throughout.
On the day itself, and in the days leading up to it, your only job is to be present with your family. We’ll make sure everything runs exactly as planned.
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
There’s a particular kind of trust involved in choosing an undertaker. You’re placing your loved one, and some of the most difficult hours your family will experience, in someone else’s hands. Our team in Chelsfield takes that responsibility seriously. It’s not a transaction; it’s a commitment.
Welham Jones has been part of this community for over 25+ years. The families we’ve served in Orpington, Chelsfield, and the villages in between aren’t a number on a system. They’re people who’ve had a particularly hard week, who needed clear answers and a calm presence, and who deserved a funeral that genuinely reflected the person they’d lost.
From the moment we receive your call, we’re working on your behalf, co-ordinating every element so your family doesn’t have to. That’s what an undertaker in the truest sense of the word does.
Our funeral home is on Windsor Drive in Chelsfield village, a quiet, residential setting that families tend to find less overwhelming than a busy high street. There’s parking on the drive, easy access from the surrounding roads, and inside, a calm space where you can sit down, take your time, and talk through arrangements without feeling rushed.
The funeral home has a chapel of rest where families can visit their loved one, and private rooms for those initial meetings where decisions need to be made. We’re not a busy reception desk with people coming and going. It’s deliberately a small, focused environment.
We handle everything in-house, care of the deceased, coffin preparation, and all the logistics of the service, so families deal with one team and one point of contact, not a chain of different providers.
Call us on 01689 452525 any time, day or night.
Our Chelsfield branch covers a wide catchment, from Petts Wood and Locksbottom to the rural edges at Knockholt and Halstead, and from Keston and Farnborough Village across to St Mary Cray and St Paul’s Cray. Whether you’re in the middle of Orpington or in a lane outside Badger’s Mount, we’ll come to you.
Funerals in this area take many different forms. Some families hold a service at St Martin of Tours Church, Church Road, Chelsfield, a medieval parish church with a long connection to Chelsfield village life. Others choose a celebration of life at Kevington Hall, Crockenhill Road or an entirely non-religious service at the crematorium. We arrange all of these, and we’re as comfortable with a humanist ceremony as a traditional Church of England service.
As well as conducting the service itself, your funeral director handles all the paperwork: death registration, cremation forms, coroner’s certificates where needed, and anything else that needs to be submitted on your behalf.
Choosing a coffin or casket doesn’t have to feel clinical. We have a range of options at different price points, from simple, dignified coffins to more elaborate caskets, and we’ll show you what’s available and talk through the difference without applying any pressure.
Personalisation is possible in more ways than people often realise. Coffins can be finished with particular fabrics or colours, or embellished with imagery that reflects your loved one’s interests or beliefs. Cultural and religious requirements are something we deal with regularly across this area, and we can accommodate a wide range of traditions.
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
A headstone or memorial is rarely something families need to rush. Most cemeteries ask for a period of ground settlement before a memorial is installed, at Orpington Cemetery, that’s typically around six months to a year after burial. That time isn’t lost; it’s a chance to make a considered choice.
We work with local monumental masons who supply and fit memorials at Orpington Cemetery, Sevenoaks Road and at other burial sites across the area. Options range from traditional upright headstones in granite or marble to flat ledgers, kerb surrounds, and garden memorial plaques for those whose ashes have been scattered or kept at home.
If there’s an existing family plot that needs renovation, cleaning, re-gilding of lettering, or a new inscription added, that’s something our stonemason contacts can handle too.
You don’t have to know what you want right away. Many families come back to us months after the funeral to have this conversation. We’re still here.
Cremation is now chosen by the majority of families in the Orpington area. We work primarily with Bluebell Cemetery Kent for families in and around Chelsfield and central Orpington. Beckenham Crematorium, and Eltham Cemetery and Crematorium is another option, particularly for families living closer to Beckenham or the northern edge of the borough.
The process from death to cremation typically takes around a fortnight, though this varies depending on whether a coroner’s certificate is required or whether there are any delays with paperwork. We manage all of this on your behalf and keep you informed at each stage.
Families sometimes ask what they can do with the ashes afterwards. The options are broader than many people realise, from burial in a cemetery plot to scattering in a meaningful location. the woodland gardens at Bluebell Cemetery is one place local families have chosen. Others have scattered ashes in family gardens, at sea, or in places their loved one particularly enjoyed. We’ll talk through whatever feels right for you.
Flowers have long been a way of marking the end of a life, a physical expression of love that doesn’t require words. Whether you want a traditional coffin spray in white and green, a burst of colour that reflects your loved one’s personality, or a specific arrangement shaped around their interests, we can help you put that together.
We work with trusted florists in the Orpington area who understand funeral tributes and handle them with the same care as the rest of the arrangements. Lead times are usually a few days, but we’ll advise on what’s realistic as soon as arrangements are in place.
Some families ask for no flowers, preferring donations to a charity in the deceased’s name instead. We’ll make sure that request is clearly communicated to mourners and that any chosen charity is included on the order of service.
Transport on a funeral day matters more than people sometimes expect. A smooth, dignified cortège, from the family home or funeral home to the service venue, and then to the crematorium or burial, sets a tone of respect that families and mourners notice.
We can arrange traditional black limousines for the family, running alongside the hearse to Orpington Crematorium, Cray Avenue or to services at local churches across the area. For families who prefer a more personal touch, we can discuss other vehicle options too.
Our vehicles are available across West Kent and South East London, and we’ll plan the route carefully, accounting for timing at the crematorium or graveside, so nothing on the day feels rushed or unprepared.
We supply a full range of coffins and caskets direct from our Chelsfield funeral home, without the need for families to deal with a separate supplier. Materials range from traditional solid oak and mahogany to wicker, bamboo, and other eco-friendly alternatives for families considering a greener burial.
Over 25+ years of serving families across West Kent, we’ve come to understand that this decision is often more personal than it first appears. Some families want the simplest, most dignified option. Others want something that says something about the person. Both are completely valid, and we’ll give you honest advice without pushing you towards any particular choice.
Sharon and the team at Borough Green provided an exceptional service for my Dad’s funeral arrangements recently.
They were so sensitive, organised, and communicated clearly every step of the way.
We felt looked after, and that our Dad was in good hands; before, during and after the service.
Thank you for all you have done to bring it all together make his send-off so special and memorable.
Clare Herriot
Excellent service, kind people.
Simon Mars
Many thanks to Sharon who helped us in organising my sister’s celebration of life. She was so personable and able to offer up solutions to a number of details we wanted to included to make the day special and to reflect our sister. She kept us updated throughout and I appreciate how accommodating she was to all those who were involved in creating the send off.
On the day, the funeral director did well to manage a large number of people whilst working within a set timeframe. She was assertive and upbeat and ensured all requests were fulfilled.
Thanks again to everyone at Welham Jones and all the best.
Sam Baines
With absolutely not knowing of what to do or who to turn too after the sudden & unexpected passing of my brother , I’m glad i found wellham & jones .
They gave me their upmost respect , the empathy & understanding came naturally.
I wasn’t just customer with a funeral to arrange, in my time of need the level of care & commitment they showed me was outstanding.
I was given guidance along with the help and support I needed. Never pressured or pushed, allowing me to take my time with all the overwhelming decisions I had to make.
They show real compassion & care.
The service was beautiful, keeping us informed every step of the way. The level of respect was exceptional.
Sharon I just can’t thank enough! A lady with a beautiful soul that went above & beyond. She has a clear understanding of just what people need during a very testing time. Her level of empathy, dignity & respect came naturally.
Without Sharon being by my side I just couldn’t have got through it all.
Thank you Welham Jones for an exceptional service you provided to us all … I am forever grateful!
Kellie Hobbs
Welham Jones gave mum a beautiful and respectful service tailored precisely to our desires. Many thanks to Janet, Viv and the team for being so professional and also friendly.
Jamie Chauson
Sharon at Borough Green was a wonderful help when we had to sort my father’s funeral arrangements. The process can seem a bit overwhelming, but she took us through it with care and patience and was able to accommodate all my mother’s wishes for the service and for his ashes. We felt very reassured to have her organising it all for us.
Barbara Payne
A huge thank you to Sharon, Simon and the whole team. Everyone was thoughtful, helpful, kind and supportive, guiding us through ideas and options at these difficult times. They could not have done more for us prior and the day. We are very grateful and thank you again…V
Valerie Richardson
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
National funeral chains have been expanding into South East London over the past decade, and you’ve probably seen their names on high streets across the borough. They’re often competent. But local knowledge isn’t something you can bolt on from a head office.
Take venue arrangements as an example. St Martin of Tours Church, Church Road, Chelsfield has its own requirements for timing and access on funeral days, things that make a difference to how smoothly a cortège arrives and how much time the family has before the service begins. A funeral director who uses that church regularly knows the details. One who doesn’t will find out on the day.
There’s also the question of pricing. Our costs are written down, and we’ll take you through them before you make any decisions. There are no administration fees hidden in the small print, and no add-ons you didn’t know were coming.
We’ve served families in Orpington and Chelsfield since 2004. The families who come to us at their most difficult moments do so because we’re part of this community, not passing through it.
We’re here round the clock, call us on 01689 452525 any time of day or night, and a member of our team will answer.
Our funeral home is at 9 Windsor Drive, Chelsfield, Orpington, BR6 6EY.
From Orpington and Chelsfield, we serve families in St Mary Cray, Locksbottom, Farnborough, Knockholt and Halstead, Green Street Green, Bromley Common, Keston, Pratt’s Bottom, Badger’s Mount, Well Hill, Petts Wood, Biggin Hill, St Paul’s Cray, and Crockenhill, and the surrounding areas.
Whether you need us now or simply want to talk through options for the future, call or visit us. There’s no obligation, and no such thing as a wasted conversation when you’re making these arrangements.
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
From Direct or Essential to Classic or Premium, our funeral packages have been crafted from our decades of experience.
Advance planning to ensure your wishes are honoured, and to spare your loved ones additional emotional and financial stress.
Round-the-clock assistance, 365 days of the year – expert help when you need it most.
Tailored funerals to remember your loved one: classic or contemporary, colourful or traditional.
Floral tributes to reflect and celebrate your loved one – from traditional arrangements to bespoke creations.
Every family’s circumstances are different, and so is every funeral. But you should always know what things cost before you agree to anything. Here’s a summary of our current packages.
| Package | Bespoke | Purely Cremation |
| Transportation of the deceased (Removals within an approx. radius of 10 miles of our office) | ||
| Professional Services (advice, legal documents, making arrangements) | ||
| Distribution of fees to third parties Third party fees | ||
| Obituary notices (publication extra) | ||
| Preparation and care of deceased | ||
| Dressing the deceased | ||
| Use of a chapel of rest and/or viewing by appointment | ||
| Embalming | ||
| Choice of funeral date/time | ||
| Funeral Director | ||
| Pallbearers and attendants | ||
| A motor hearse | ||
| Receiving floral tributes (£290 for each floral hearse) | ||
| Handling of donations | ||
| Suitable transport e.g. Private Ambulance | ||
| Additional time with a second place of service or committal | ||
| A complimentary limousine (up to 3hrs use; time over £50ph) | ||
| A second limousine | optional extra (at cost) | |
| Coffin included | No | Yes |
| Third Party Fees (disbursements) | ||
| Price (from) | £POA (Coffin & Third party charges extra) Find out more about the Bespoke package | £1,872.50 Find out more about the Purely Cremation package |
| Package | CMA A | CMA U |
| Transportation of the deceased (Removals within an approx. radius of 10 miles of our office) | ||
| Professional Services (advice, legal documents, making arrangements) | ||
| Distribution of fees to third parties Third party fees | ||
| Obituary notices (publication extra) | ||
| Preparation and care of deceased | ||
| Dressing the deceased | optional extra (at cost) | |
| Use of a chapel of rest and/or viewing by appointment | optional extra (at cost) | |
| Embalming | optional extra (at cost) | |
| Choice of funeral date/time | ||
| Funeral Director | ||
| Pallbearers and attendants | ||
| A motor hearse | ||
| Receiving floral tributes (£290 for each floral hearse) | ||
| Handling of donations | ||
| Suitable transport e.g. Private Ambulance | ||
| Additional time with a second place of service or committal | ||
| A complimentary limousine (up to 3hrs use; time over £50ph) | ||
| A second limousine | ||
| Coffin included | Yes | Yes |
| Third Party Fees (disbursements) | ||
| Price (from) | £3,018.75 Plus coffin & fees Find out more about the CMA A package | £1,508.50 Plus coffin & fees Find out more about the CMA U package |
Every family’s needs are different. We’ll always explain options clearly before anything is agreed.
Start by calling us on 01689 452525, any time, day or night. We’ll take you through each step in the order it needs to happen, so nothing gets missed and you don’t have to figure it out on your own.
Prices depend on the type of service and the choices your family makes. Our CMA Attended package starts at £3,018.75 and an Unattended service from £1,508.50, and we’ll always provide a full, written breakdown before anything is agreed. There are no hidden extras.
Yes, absolutely. Most families arrive not knowing exactly what to choose. We’ll ask you questions about the person who’s died, their personality, their beliefs, what mattered to them, and help you build a service that feels right, even without a formal written wish list.
We do. We regularly arrange services for families of different faiths across Orpington and the surrounding areas, as well as humanist and civil ceremonies for those with no religious affiliation. We’ll work with your chosen officiant or help you find one.
Yes. One funeral director is assigned to your family from the initial call and stays with you through to the service and beyond. You won’t be passed around between team members.
Our Chelsfield branch covers a broad area, including Petts Wood, Locksbottom, Green Street Green, Keston, Farnborough, Pratt’s Bottom, Knockholt and Halstead, Badger’s Mount, St Mary Cray, St Paul’s Cray, Crockenhill, Well Hill, and Biggin Hill. If you’re unsure whether we cover your area, just ring us on 01689 452525.
Family run Welham Jones Funerals & Memorials are local funeral directors in Orpington and Chelsfield, Kent. From our Chelsfield funeral home, we offer quality funeral services in:
Discover more about our Orpington neighbourhood.
Address:
9 Windsor Drive, Chelsfield, Orpington, BR6 6EY
Telephone: 01689 452525
Email: chelsfield@welhamjones.co.uk
Opening Hours
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: By appointment only
Sunday: By appointment only
Weekend appointments for making arrangements and visiting are available by request.
For community deaths outside those hours, we also provide a 24/7 response, 365 days of the year.
If someone has died, call us directly on 01689 452525
Call us directly on 01689 452525. Our emergency response team is available 24/7.
If someone has died, fill in our simple form and we’ll call you back within an hour.
If you have a non-urgent question about a funeral, send us a message and we will reply within 24 hours
https://welhamjones.co.uk/wp-content/uploads/2024/03/Simon-EBP-29-062-500x749.jpg
Managing Director
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Director, Business Development Manager
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Pam Pines, Welham Jones's operations manager
Operations Manager
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Melanie Hales, Funeral Arranger at Welham Jones's Orpington funeral home
Funeral Arranger
The location is easy. Deciding the flower arrangements, slightly trickier. But, when planning a funeral, we hear many family members say that writing the eulogy is the hardest part. Where do I start? What are people expecting me to say? How can I possibly epitomise an entire life in just one speech? With over thirty years of experience helping families across West Kent and South East London arrange funerals, we know how daunting this task can be. That’s why we’ve put together a practical guide, with tips to help you write and deliver a eulogy that truly honours your loved one.
How would you like your life to be commemorated? A recent survey suggests that, while some traditional funeral elements remain evergreen choices, some contemporary ideas are gaining definite ground among those thinking about their own funerals.
When you lose a loved one, you suddenly have only weeks to prepare their funeral – at a time when you are dealing with your own grief, and probably that of people close to you and the deceased. These key questions will help you choose a funeral director who will work with you to shape the farewell you would wish your loved one to have.
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Orpington Funeral Directors Review by Tim | Welham Jones
