Testimonials

Picture the person you love most in the world taking their final journey and having someone to hold your hand to guide you all the way in helping them do this. This is what Murielle at Borough Green did for us for our lovely mum Irene. Right from the first phonecall we were treated with sympathy, respect and care. So professional, friendly and happy to go the extra mile. I am so happy we chose Welham Jones family undertakers. The funeral service was joyful and sincere, we wore bright colours as it was a celebration of our mum’s life. We were not rushed and there was someone there at all times to guide and help us. We felt safe and secure that we were being looked after all the way through the entire process. Thank you so much from all the family

Melanie Divall

I would just like to say a huge thank you on behalf of myself and my family, to all your staff for making my Dads funeral yesterday a really special day. We were so overwhelmed by the kindness and consideration shown by everyone and you made a very difficult day run very smoothly. We are all eternally grateful to you.

The Green family

Welham Jones’ professionalism – but also, most importantly, their empathy – is outstanding. Jane guided me through a sad time as did Paul and his team on the day – which was so dignified and sensitive.

M Potthurst

Sadly we lost our twins in April. Walking into a funeral home was the most daunting experience as a couple that have never had to deal with someone passing away before. From the moment we walked in Mel took us under her wing and took everything onboard for us. We barely had to do a thing except some paperwork. Mel made the whole experience so easy that it allowed us to be able to focus on comforting each other at that time. Really wonderful service

Sophie Anderson

I wanted to write to thank you and your colleagues for the help that you gave me organising my dear aunt’s funeral. The service was exemplary and on the day the funeral director was everything I hoped. In the end all went smoothly thanks to her and the staff at the crematorium. I received fan mail from around the world – well Australia and Devon – and all commented how well it had gone given the difficult circumstances. Again many thanks

Rodney G.

Thank you so much for all the help and support you’ve given me and my family over the last few weeks. At all times you’ve been so friendly and patient and made sure we were happy with the arrangements. Janet was wonderful on the day of the service and everything went really well. Steve Browning captured the personality of mum and the essence of the service we wanted. Although a sad time the service was a celebration of her life. Thank you once again.

Mrs J. A.

I have told so many people what a lovely and dignified service you provided for my Mother. Given the circumstances it was so reassuring to find seamless, friendly and respectful support in arranging the cremation. Also I had any number of people who really appreciated listening in via Obitus so that too worked extremely well.

Mrs C.

I would like to thank you and all the Welham Jones personnel for the excellent service received is all respects of XX’s funeral. It made a difficult and stressful event much easier to cope with. The funeral and burial all went off really well, helped by the good weather. The wooden cross for XX’s grave was a lovely and unexpected bonus.

Mrs L

Just a note to thank you for organising the funeral last Friday for my mum. We were very pleased at how smoothly it all went and the professional way that everything was handled. We had so many lovely comments afterwards. I was also very impressed with Jan and would strongly recommend her to others looking for a celebrant.

F. Rowe

I would like to express our thanks to Welham Jones and especially Sam [our Tunbridge Wells arranger] during our recent bereavement. The quality of customer service we received from Sam was of an excellent professional and caring manner and she helped us immensely through this difficult time. Thank you for all the help you gave us.

Chandler family

I wanted to write to you (Mel) to say thank you for all that you have done for my family since the death of my mother. You have been wonderfully helpful, kind and caring throughout the whole process and have made things a lot easier for us all. You really are a wonderful person and the best possible person for this profession. My mum would have loved you. Rebecca Welham’s care and attention to my father on the day of the funeral was really touching and I would like you to thank her for this.

Ms Morgan

Kind, caring, compassionate, accommodating, thorough, professional and sincere, best describes the staff at Welham Jones Funerals and Memorials. Lisa and Rosanna at the Tonbridge branch are a credit to their profession. Nothing was too much for them as they guided us through a process previously unknown to us. They made what has been the most difficult time of our lives just that little bit easier and for that we are thankful.

Kim

I just wanted to express our gratitude on the way your company, Sarah and Rebecca managed our fathers funeral prior and today’s service. They were so warm, courteous and professional with us. We are very grateful for this as we were pretty clueless on how to arrange everything and their kindness really helped. Please pass on our thoughts and gratitude to them.

Annie & Caroline

I just wanted to send an email on behalf of the family to say a huge thank you for the kindness and support Welham Jones have provided at every step in arranging Dad’s funeral. At what was a difficult time for us all, the professional yet compassionate manner shown by you initially, and your team on the day of the ceremony, was a great comfort to the whole family, and the ceremony was a perfect send off for Dad. The celebrant, Louise Rogers, was excellent, thank you for putting us in touch with her, we had some great positive comments from friends and family regarding her. We would not hesitate in recommending Welham Jones or Louise Rogers to any potential clients.

Ross

Professional, friendly, respectful, caring – everything you would want a funeral directors to be. They coped brilliantly with the challenges of ice and snow, and nothing was too much trouble. So glad we chose them!

Adie Young

I just wanted to say thank you for all of your help with arranging my dad’s funeral which was yesterday. From the first time my sister and I came to see you and then with our mum you were so helpful and kind and made the whole process seamless. On the day of the funeral Rebecca and the team were so fantastic and made a very difficult day easier to bear. The professionalism they all showed was fantastic and Rebecca was so respectful. The service that Chris [the Vicar] put together was exactly what we had asked for and so many people said how lovely if was. Please could you pass on my thanks to him as well. Thank you again.

Nicky G

Many thank for all your help, I was really pleased with your service, which was extremely professional and made the planning and experience on the day a positive one. I shall not hesitate to recommend your service.

Lisa M

Good evening Georgina, I just wanted to say on behalf of myself and my family a really big heartfelt thank you to yourself and your colleagues today also, for everything you have done in helping us arrange a fitting funeral for our beloved uncle/brother. Everything went really smoothly and was just as we wanted it to be. We would definitely recommend your branch to our friends and the caring but professional service you provide. You have made an emotional and difficult time as easy as it could have been. Thanks again

Claire R

To everyone at Welham Jones [Swanley] I wish to thank you all for the professional, sympathetic and patient manner you treated our family. In fact we thought you were all wonderful and contributed to a perfect day for my mum’s funeral. We always felt confident that you would do an excellent job from our first call to you. I will gladly recommend your services and thank you again – you impressed all who attended.

Elizabeth C

We have used your company three times over the years and have received all we could wish for under sad and difficult circumstances. As my husband died in the early hours of the morning and although he had been ill for many months, his death happened so very quickly, just after we awoke. So, I was very lost, confused and shocked by the whole unbelievable event, and my son and I will never be able to thank the two gentlemen who came and looked after B (and us) with so much respect and kindness at a time when needed it so much.

AC