Testimonials

Services and pricing very clear on website so no expensive surprises met later. Office staff very welcoming, appropriately sympathetic but workman like, which suited us. No overselling. Your drivers/ support staff on the day were exemplary; well dressed, attentive to their work and the needs of the family. My wife had always commented about scruffy shoes, frayed jackets and the team chatting. She would have said yours was an A1 service and been very proud.

MG

Just a quick note whilst I leave the family chatting. I want to say thank you for being such a fantastic help throughout the preparations for dad’s funeral, from my first call to you just making enquiries right up to today. Today was, according to everybody without exception, a really great send off for dad and, I think he would have been pretty chuffed! I would be grateful if you would also convey my sincere thanks to Paul and his troop who were the epitome of courtesy and professionalism.

Michelle Thomas

A very difficult time was eased greatly by the professional, courteous & friendly staff members. Information was provided readily & follow-ups (where necessary) were timely. Would definitely recommend your service to others.

Jane Walters

Everything was done with care and respect. Good communication throughout. I will definitely recommend the firm.

Shabnam McQuaid

Your service, compassion and overall professionalism throughout the process was exemplary and made a difficult time that bit easier. Thank you.

J Miles

You have arranged the funerals of all three of my Aunts and [we] have been more than happy with all three funerals.

Wendy Adams

When my Mum passed away in 2008 she was very insistent on using Welham Jones as she was not very impressed with [a Swanley based competitor’s] hearses and limousines appearance at her sister’s funeral. She had been to another funeral shortly before her passing, which was conducted by Welham Jones and she told me her funeral instructions. My father passed away suddenly in January and it was natural that Dad would want the same as Mum. As funerals go it was a lovely send off for Dad and your service helped us get through a sad day.

Donna Messer

I used your services for my father’s funerals as well as my Aunt’s before my mother’s. Your services were just as I hoped and expected, quiet, efficient and helpful. I would certainly recommend you to other people.

Lorna Unwin

Thank you from the bottom of our hearts for the care you showed our family and baby A. During what was a very dark time for our family the way you took care of him and all the arrangements you made were of great comfort to us and we will be forever grateful for the kindness you showed us. To be able to give people this sort of support is a great thing and we truly thank you. From the baptism in your chapel of rest to the service and the burial – everything was perfect and we were so happy to be able to give our little boy such a perfect goodbye. Thank you once again.

KC

Welham Jones Swanley have been absolutely amazing for our family over 2020. My Mothers funeral in June and my Mother in law in September. Beautiful, extremely professional, carried out with the utmost dignity and respect. Absolutely wonderful. The celebrant Neil came to our house and guided us through what to include in our services, adding the perfect touches to eulogies, and catering for however religious we wanted the service to be or not at all. He is truely amazing and has helped my Father come to terms with my Mother’s death and how to cope going forward. The whole service given by Welham Jones gives credit to there family run business.

Jayne Blowey

I just wanted to drop you a quick email to properly thank you for all your help and support with the funeral arrangements for my Dad. I really appreciated the time and thought you put in to all the details of the arrangements and the funeral itself felt really fitting for Dad. I also wanted to ask you to pass on our thanks to Rebecca who was a calm, kind presence on the day and the way both she and her colleagues ran things on the day was reassuring and supportive which meant as a family we could focus on the funeral itself. I’ll be writing to Ian separately, but he was also helpful and considerate throughout the process of arranging everything and his calm presence also helped us all through the day. I wanted to let you know how grateful I am to you and your colleagues.

Chris N

At a difficult time, we were looked after with kindness and discretion; an excellent service all round.

Jean Rodel

I would just like to take this opportunity to thank everyone at Welham Jones for everything, the whole thing went like clockwork on the day. I also want to say that this was in no small part due to Sharon Foster who, although presented with the unfamiliar challenge of a green burial rose to the challenge and, in my opinion, went the extra mile to make sure everything went as planned. I would definitely advise anyone unfortunate enough to find themselves having to arrange the funeral of a loved one to speak to Sharon.

Simon M

Richard and I just wanted to say a huge thank you to you for looking after us so well throughout the whole funeral process, from beginning to the end. What is a very emotional time for a family is immensely eased by the professionalism and empathy you showed us. We knew we were in safe hands with every detail covered and confirmed, including the the Order of Service, the music and the photos. I also greatly appreciated Janet ringing me the day before the funeral to go through the details from her side. Such attention to detail meant we knew we could relax on the day. We were also very pleased that you could arrange for Steve Browning to conduct the service. He did this most sensitively and entirely as we requested. I shall also write to him personally. Once again, many thanks, and please pass on our thanks to Janet and to all the staff at Welham Jones who contributed to making the day run so smoothly. It was a beautiful service, giving our mother the send off she deserved.

Sue and Richard

I just wanted to thank you and your team for everything that you did yesterday. From start to finish, everything was well organised, calm and reassured us that we didn’t need to worry. I would absolutely recommend your team to others.

Astrid

I couldn’t let the day end without taking a moment to write to you both to say thank you, truly from the bottom of my heart for everything you did to make today so special, so appropriate, so wonderful. I know just how much my Father, really appreciated all the guidance and support from the very first moment he met you Mel, when he was feeling raw, alone and deep in early grief. He would talk to me about how every call, every, decision and every suggestion was made with calm, patient care and he was so grateful for your partnership in helping him plan the ceremony today. Michelle, your words, your thoughts, your elegant guiding hand throughout the service made today so thoughtful, so fluid and so peaceful. At a time when we feel battered, bruised and vulnerable it felt that your every word helped. Thank you for all the time and trouble you took, it felt like an honour to have you at the helm today. Mel, please can you thank Rebecca. To the very end, she was thoughtful, graceful, dignified, kind and similarly, it felt special to have my Mother, my Father, my family under her direction and care. She mentioned to me that she had also looked after my Mother after she passed away and that has given me all the more comfort. Please forgive that I don’t know the drivers’ and pall bearers’ names but I do know that it takes a team and everyone was really impressive. My Father was clear from early on that he wanted an all female team in leading roles. I didn’t quite understand when he told me, but this morning I truly did. Delivering dignity is an art form at the best of times, but in these conditions it must be so, so much tougher. I said this to Michelle and Rebecca individually today, and I meant every word. If any of you ever wonder whether what you do matters, or if you wake weary for the task or day ahead, please know from me that it really does make a huge difference. It really does matter. You are artists in your field and I am truly grateful. Again, thank you all so much.

Julia S

I used the Sevenoaks branch and the staff were caring and we received an excellent service all round. Nicky Rose’s advice and guidance was a great help at a very difficult time.

Lionel W

I’d just like to say many many thanks for all your help with Mum’s funeral in the last couple of weeks and of course yesterday. Even trying to persuade Tim to play Spanish Eyes as Mum entered the church! I hope everything went to plan after you left the church. My girls thought you looked stunning in your funeral attire

Suzanne

I cant describe how good Welham Jones in Sevenoaks are. Lady that works in their is very very helpful and got a great sense of humour. Would 100% recommended this company. They dont rush you in to anything, they give u alot of time to choose what you would like to give your loved ones the send offs they deserve. Jan 2014 they did my Mums funeral and now they r doing my Dads.

Lauren Saunders

I’m not sure where we begin to say thank you for everything you did for mum and for us. From stepping in and saving the day at the beginning, to all the coordination, numerous telephone calls and emails for our “slightly different” funeral, and then your support and guidance on the day. We are so utterly grateful for what you have done and thank you doesn’t really seem enough.

Trevor, Becci & family