Testimonials

I’ve had to arrange 2 funerals in Covid times and Welham Jones have been excellent on both occasions. Sam in the TW office has been caring and professional and always answered messages promptly. When our celebrant had to pull out due to Covid 48 hrs before the service they found us a wonderful replacement almost immediately. Thank you.

Mandy Jeffery

Sharon at Borough Green was a wonderful help when we had to sort my father’s funeral arrangements. The process can seem a bit overwhelming, but she took us through it with care and patience and was able to accommodate all my mother’s wishes for the service and for his ashes. We felt very reassured to have her organising it all for us.

Barbara Payne

The family and friends were delighted by the service you supplied on Monday, the whole thing ran smoothly which I know was not by chance but for the professionalism of your company, everything you did or supplied was faultless, the limousines and chauffeurs were outstanding, and I personally loved that part of the day and was quite taken back how impeccable they all looked. Please pass on my thanks to Janet from me, she conducted everything with precision and assured our mother the send-off she deserved.

John Rose

Just a brief note to thank you and your team for all your hard work and efforts both in advance and on the day of my Father’s funeral. You all made the occasion as stress free and as perfect as I could possibly have hoped. In particular I would like to recognise your team on the day of the Funeral. I am afraid I cannot recall the names of your Lead and his team but I was very grateful for his support and empathy and professionalism throughout the day. Thank you very much and do please pass on my thanks to the team.

Richard Miller

I used the Sevenoaks branch and the staff were caring and we received an excellent service all round. Nicky Rose’s advice and guidance was a great help at a very difficult time.

Hayley Rogers

Sadly with the impact of coronavirus it was not possible to arrange my mother’s funeral in the traditional way. However, Nicky at the Sevenoaks branch provided excellent advice and guidance over the phone. This resulted in a small but moving service expertly guided by Paul on the day at the Bluebell Cemetery. Thank you.

Nick Andrews-Faulkner

I believe it was fate that we were guided to Nicky Rose at Welham Jones. At such an emotional time she was truely everything you would hope for, calming, compassionate, patient and so lovely! Her advice and care is something I will never forget. I couldn’t recommend highly enough 5*+

Gayle Ellenthorpe

Picture the person you love most in the world taking their final journey and having someone to hold your hand to guide you all the way in helping them do this. This is what Murielle at Borough Green did for us for our lovely mum Irene.

Right from the first phonecall we were treated with sympathy, respect and care. So professional, friendly and happy to go the extra mile. I am so happy we chose Welham Jones family undertakers.

The funeral service was joyful and sincere, we wore bright colours as it was a celebration of our mum’s life. We were not rushed and there was someone there at all times to guide and help us.

We felt safe and secure that we were being looked after all the way through the entire process.
Thank you so much from all the family

Melanie Divall

I would just like to say a huge thank you on behalf of myself and my family, to all your staff for making my Dads funeral yesterday a really special day. We were so overwhelmed by the kindness and consideration shown by everyone and you made a very difficult day run very smoothly. We are all eternally grateful to you.

The Green family

Welham Jones’ professionalism – but also, most importantly, their empathy – is outstanding. Jane guided me through a sad time as did Paul and his team on the day – which was so dignified and sensitive.

M Potthurst

Sadly we lost our twins in April. Walking into a funeral home was the most daunting experience as a couple that have never had to deal with someone passing away before. From the moment we walked in Mel took us under her wing and took everything onboard for us. We barely had to do a thing except some paperwork. Mel made the whole experience so easy that it allowed us to be able to focus on comforting each other at that time. Really wonderful service

Sophie Anderson

I wanted to write to thank you and your colleagues for the help that you gave me organising my dear aunt’s funeral. The service was exemplary and on the day the funeral director was everything I hoped. In the end all went smoothly thanks to her and the staff at the crematorium. I received fan mail from around the world – well Australia and Devon – and all commented how well it had gone given the difficult circumstances. Again many thanks

Rodney G.

Thank you so much for all the help and support you’ve given me and my family over the last few weeks. At all times you’ve been so friendly and patient and made sure we were happy with the arrangements. Janet was wonderful on the day of the service and everything went really well. Steve Browning captured the personality of mum and the essence of the service we wanted. Although a sad time the service was a celebration of her life. Thank you once again.

Mrs J. A.

I have told so many people what a lovely and dignified service you provided for my Mother. Given the circumstances it was so reassuring to find seamless, friendly and respectful support in arranging the cremation. Also I had any number of people who really appreciated listening in via Obitus so that too worked extremely well.

Mrs C.

I would like to thank you and all the Welham Jones personnel for the excellent service received is all respects of XX’s funeral. It made a difficult and stressful event much easier to cope with. The funeral and burial all went off really well, helped by the good weather. The wooden cross for XX’s grave was a lovely and unexpected bonus.

Mrs L

Just a note to thank you for organising the funeral last Friday for my mum. We were very pleased at how smoothly it all went and the professional way that everything was handled. We had so many lovely comments afterwards. I was also very impressed with Jan and would strongly recommend her to others looking for a celebrant.

F. Rowe

I would like to express our thanks to Welham Jones and especially Sam [our Tunbridge Wells arranger] during our recent bereavement. The quality of customer service we received from Sam was of an excellent professional and caring manner and she helped us immensely through this difficult time. Thank you for all the help you gave us.

Chandler family

I wanted to write to you (Mel) to say thank you for all that you have done for my family since the death of my mother. You have been wonderfully helpful, kind and caring throughout the whole process and have made things a lot easier for us all. You really are a wonderful person and the best possible person for this profession. My mum would have loved you. Rebecca Welham’s care and attention to my father on the day of the funeral was really touching and I would like you to thank her for this.

Ms Morgan

Kind, caring, compassionate, accommodating, thorough, professional and sincere, best describes the staff at Welham Jones Funerals and Memorials. Lisa and Rosanna at the Tonbridge branch are a credit to their profession. Nothing was too much for them as they guided us through a process previously unknown to us. They made what has been the most difficult time of our lives just that little bit easier and for that we are thankful.

Kim

I just wanted to express our gratitude on the way your company, Sarah and Rebecca managed our fathers funeral prior and today’s service. They were so warm, courteous and professional with us. We are very grateful for this as we were pretty clueless on how to arrange everything and their kindness really helped. Please pass on our thoughts and gratitude to them.

Annie & Caroline