Testimonials

“What makes our job so worthwhile is the feedback that our clients take the time to give us – so many of them come back to thank us. Knowing you’ve managed to help a family through that difficult time of their lives when they need a trusted partner is priceless.” ~ Rebecca Welham

 

Kind words from our clients

I just wanted to send an email on behalf of the family to say a huge thank you for the kindness and support Welham Jones have provided at every step in arranging Dad’s funeral. At what was a difficult time for us all, the professional yet compassionate manner shown by you initially, and your team on the day of the ceremony, was a great comfort to the whole family, and the ceremony was a perfect send off for Dad. The celebrant, Louise Rogers, was excellent, thank you for putting us in touch with her, we had some great positive comments from friends and family regarding her. We would not hesitate in recommending Welham Jones or Louise Rogers to any potential clients.

Ross

Professional, friendly, respectful, caring – everything you would want a funeral directors to be. They coped brilliantly with the challenges of ice and snow, and nothing was too much trouble. So glad we chose them!

Adie Young

I just wanted to say thank you for all of your help with arranging my dad’s funeral which was yesterday. From the first time my sister and I came to see you and then with our mum you were so helpful and kind and made the whole process seamless. On the day of the funeral Rebecca and the team were so fantastic and made a very difficult day easier to bear. The professionalism they all showed was fantastic and Rebecca was so respectful. The service that Chris [the Vicar] put together was exactly what we had asked for and so many people said how lovely if was. Please could you pass on my thanks to him as well. Thank you again.

Nicky G

Many thank for all your help, I was really pleased with your service, which was extremely professional and made the planning and experience on the day a positive one. I shall not hesitate to recommend your service.

Lisa M

Good evening Georgina, I just wanted to say on behalf of myself and my family a really big heartfelt thank you to yourself and your colleagues today also, for everything you have done in helping us arrange a fitting funeral for our beloved uncle/brother. Everything went really smoothly and was just as we wanted it to be. We would definitely recommend your branch to our friends and the caring but professional service you provide. You have made an emotional and difficult time as easy as it could have been. Thanks again

Claire R

To everyone at Welham Jones [Swanley] I wish to thank you all for the professional, sympathetic and patient manner you treated our family. In fact we thought you were all wonderful and contributed to a perfect day for my mum’s funeral. We always felt confident that you would do an excellent job from our first call to you. I will gladly recommend your services and thank you again – you impressed all who attended.

Elizabeth C

We have used your company three times over the years and have received all we could wish for under sad and difficult circumstances. As my husband died in the early hours of the morning and although he had been ill for many months, his death happened so very quickly, just after we awoke. So, I was very lost, confused and shocked by the whole unbelievable event, and my son and I will never be able to thank the two gentlemen who came and looked after B (and us) with so much respect and kindness at a time when needed it so much.

AC

Services and pricing very clear on website so no expensive surprises met later. Office staff very welcoming, appropriately sympathetic but workman like, which suited us. No overselling. Your drivers/ support staff on the day were exemplary; well dressed, attentive to their work and the needs of the family. My wife had always commented about scruffy shoes, frayed jackets and the team chatting. She would have said yours was an A1 service and been very proud.

MG

Just a quick note whilst I leave the family chatting. I want to say thank you for being such a fantastic help throughout the preparations for dad’s funeral, from my first call to you just making enquiries right up to today. Today was, according to everybody without exception, a really great send off for dad and, I think he would have been pretty chuffed! I would be grateful if you would also convey my sincere thanks to Paul and his troop who were the epitome of courtesy and professionalism.

Michelle Thomas

A very difficult time was eased greatly by the professional, courteous & friendly staff members. Information was provided readily & follow-ups (where necessary) were timely. Would definitely recommend your service to others.

Jane Walters

Everything was done with care and respect. Good communication throughout. I will definitely recommend the firm.

Shabnam McQuaid

Your service, compassion and overall professionalism throughout the process was exemplary and made a difficult time that bit easier. Thank you.

J Miles

You have arranged the funerals of all three of my Aunts and [we] have been more than happy with all three funerals.

Wendy Adams

When my Mum passed away in 2008 she was very insistent on using Welham Jones as she was not very impressed with [a Swanley based competitor’s] hearses and limousines appearance at her sister’s funeral. She had been to another funeral shortly before her passing, which was conducted by Welham Jones and she told me her funeral instructions. My father passed away suddenly in January and it was natural that Dad would want the same as Mum. As funerals go it was a lovely send off for Dad and your service helped us get through a sad day.

Donna Messer

I used your services for my father’s funerals as well as my Aunt’s before my mother’s. Your services were just as I hoped and expected, quiet, efficient and helpful. I would certainly recommend you to other people.

Lorna Unwin

Thank you from the bottom of our hearts for the care you showed our family and baby A. During what was a very dark time for our family the way you took care of him and all the arrangements you made were of great comfort to us and we will be forever grateful for the kindness you showed us. To be able to give people this sort of support is a great thing and we truly thank you. From the baptism in your chapel of rest to the service and the burial – everything was perfect and we were so happy to be able to give our little boy such a perfect goodbye. Thank you once again.

KC

Welham Jones Swanley have been absolutely amazing for our family over 2020. My Mothers funeral in June and my Mother in law in September. Beautiful, extremely professional, carried out with the utmost dignity and respect. Absolutely wonderful. The celebrant Neil came to our house and guided us through what to include in our services, adding the perfect touches to eulogies, and catering for however religious we wanted the service to be or not at all. He is truely amazing and has helped my Father come to terms with my Mother’s death and how to cope going forward. The whole service given by Welham Jones gives credit to there family run business.

Jayne Blowey

I just wanted to drop you a quick email to properly thank you for all your help and support with the funeral arrangements for my Dad. I really appreciated the time and thought you put in to all the details of the arrangements and the funeral itself felt really fitting for Dad. I also wanted to ask you to pass on our thanks to Rebecca who was a calm, kind presence on the day and the way both she and her colleagues ran things on the day was reassuring and supportive which meant as a family we could focus on the funeral itself. I’ll be writing to Ian separately, but he was also helpful and considerate throughout the process of arranging everything and his calm presence also helped us all through the day. I wanted to let you know how grateful I am to you and your colleagues.

Chris N

At a difficult time, we were looked after with kindness and discretion; an excellent service all round.

Jean Rodel

I would just like to take this opportunity to thank everyone at Welham Jones for everything, the whole thing went like clockwork on the day. I also want to say that this was in no small part due to Sharon Foster who, although presented with the unfamiliar challenge of a green burial rose to the challenge and, in my opinion, went the extra mile to make sure everything went as planned. I would definitely advise anyone unfortunate enough to find themselves having to arrange the funeral of a loved one to speak to Sharon.

Simon M

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