When registering a death, you may be asked who your funeral director is by the registrar. This is a question that often leaves many grieving families a bit stumped, particularly if the death has come as a shock. So, what should you reply? And what does your answer change about the funeral planning process?
When a loved one passes away, one of the first formal steps is to register the death. According to the Births and Deaths Registration Act 1953, it is usually the responsibility of a close relative to do so.
You can register the death if:
Sadly, this means that friends are usually not allowed to register a death unless they were present at the time of passing or are the ones taking charge of arrangements.
If no relatives are available, the duty may fall to:
For more guidance, you can read our previous blog: How to register a death.
When it comes to naming your funeral director for the registrar, the process is simple. You’ll need to provide the name of the funeral directors and an email address where the registrar can send the necessary documents.
If the death has been referred to the coroner, you do not need to provide funeral director details at that stage.
You will be given several forms by the registrar, one of which is the death certificate. You can find out more about what each of these forms does in our previous blog: Death registration certificate – what does it mean?.
Your funeral director won’t need a copy of the death certificate to arrange the funeral, but they do require the death to be registered. Once registration has taken place, the registrar will email certain paperwork over to your chosen funeral director, allowing arrangements to get underway.
There’s no reason why you can’t reach out to your chosen funeral director before registering a death. As well as arranging to take your loved one into their care, they can support and advise you through these difficult initial stages.
Steps to tell the registrar about your funeral director:
Once the death has been registered, the registrar will issue a Certificate for Burial or Cremation, often called the “green form.”
This document:
If the coroner is involved, a different form will be issued to replace the green form. Your funeral director will liaise directly with the coroner’s office to ensure everything is in order.
If you don’t name your funeral director when registering the death, the registrar can still complete the registration, but it may lead to delays or confusion. They may be unable to send the required certificates directly to the funeral director when they are ready.
If the death was not from natural causes, once the deceased is in the care of the coroner (who use their own contracted coroner removal team), the coroner’s officers would need to know which funeral director to issue the paperwork too.
Potential consequences:
To prevent delays and ensure a smooth process, it’s best to choose your funeral director before attending the registrar’s appointment.
How to avoid issues:
If you don’t have a funeral director yet:
If you would prefer to plan ahead and make these decisions in advance, a pre-paid funeral plan can help you record your wishes and relieve your loved ones of additional stress at an emotional time.
Being prepared and naming your funeral director early can make the process of registering a death smoother, quicker and far less stressful for your family.
As a family-run funeral director operating across the southeast, we know that when you are facing the difficult task of planning a funeral, having a reputable, local funeral director helps to make that task just a little bit easier. We are honoured to have been shortlisted as finalists at the Tonbridge Business Awards 2026. For us, it is always a pleasure to see our hard work formally recognised, but for you and your family in Tonbridge, this award represents the peace of mind needed to know you are in safe hands.
When a loved one passes away, it is your legal duty to notify the government and register the death. However, in such a trying time, the government’s ‘Tell Us Once’ service allows families peace of mind and removes additional administrative stress.
As a local, family-run funeral directors with over 30 years’ experience, we are often asked if family members are able to visit their loved ones prior to the funeral and where they are kept. And as a father-daughter-led company, we fully empathise with these concerns. Here is how you can visit your family member when you plan a funeral through Welham Jones.
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